Companies are increasingly enhancing the value of their products by creating customer experiences. Some deepen the customer relationship by leveraging what they know about a given customer to personalize offerings. Others focus on the breadth of the relationship by adding touchpoints. Our research shows that high-performing brands do both—providing what we call “total experience.” In fact, we believe that the most important marketing metric will soon change from “share of wallet” or “share of voice” to “share of experience.”
CMOs and other marketing leaders increasingly operate as orchestrators, tapping talent from inside and outside the company to staff short-term task forces. Those task forces bring together people, each with one of three kinds of focus: think, feel, or do. Depending on the task, the mix of those three types shifts. Here’s how cable service provider Liberty Global mixed team members for three task forces. Choose a task force to see the team’s think-feel-do mix and the results they got.
In the past decade, what marketers do to engage customers has changed almost beyond recognition. With the possible exception of information technology, we can’t think of another discipline that has evolved so quickly. Tools and strategies that were cutting-edge just a few years ago are fast becoming obsolete, and new approaches are appearing every day.
As companies expand internationally, they inevitably reorganize to better balance the benefits of global scale with the need for local relevance. Our research shows that, as a result, the vast majority of brands are led much more centrally today than they were a few years ago. Companies are removing middle, often regional, layers and creating specialized “centers of excellence” that guide strategy and share best practices while drawing on needed resources wherever, and at whatever level, they exist in the organization. As companies pursue this approach, roles and processes need to be adapted.
This decadent chocolate sheet cake is a prime choice for a Kentucky Derby viewing party—or any party, for that matter. The richness of this moist, buttermilk chocolate cake is intensified by utilizing the molasses notes of brown sugar (in addition to granulated sugar) and adding a generous sprinkling of chocolate chips in the batter. And then, you top the cake with an insanely delicious bourbon buttercream, candied walnuts, and a chocolate drizzle. Yeah, it's some kind of wonderful. Get the Recipe: Derby Cake How to Make a Unicorn Cake How to Make Shortcut Carrot Sheet Cake How to Make a La La Land Cake
But this isn't just about posting your ideas on your own blog. You should start authority blogging. Use platforms like Medium to post content. Answer questions on Quora and Reddit. Or get out there onto LinkedIn's publishing platform. These are all authority domains that anyone can post on, which have massive audiences, giving you instant and immediate reach right now.

Some varieties of cake are widely available in the form of cake mixes, wherein some of the ingredients (usually flour, sugar, flavoring, baking powder, and sometimes some form of fat) are premixed, and the cook needs add only a few extra ingredients, usually eggs, water, and sometimes vegetable oil or butter. While the diversity of represented styles is limited, cake mixes do provide an easy and readily available homemade option for cooks who are not accomplished bakers.


It’s critical that your marketing department uses their understanding and analysis of your business’s consumers to offer suggestions for how and where to sell your product. Perhaps they believe an ecommerce site works better than a retail location, or vice versa. Or, maybe they can offer insights into which locations would be most viable to sell your product, either nationally and internationally.
Podcasts. Michael Hyatt, author of the best-selling book Platform: Get Noticed in a Noisy World, practices what he preaches. His “This is Your Life” podcast is downloaded 250,000 times each month. As Hyatt elaborates on his blog post 4 Reasons You Should Consider Launching Your Own Podcast, “A podcast gives you visibility in a completely different world—primarily iTunes. I have had scores of new people say they had never heard of me until they stumbled onto me in iTunes.” Hyatt gives valuable information and advice in his podcast--all for free. But that podcast leads to more sales of his books, signups for his courses, and requests for him as a speaker.
The marketing orientation is perhaps the most common orientation used in contemporary marketing. It is a customer-centric approach that involves a firm basing its marketing program around products that suit new consumer tastes. Firms adopting a marketing orientation typically engage in extensive market research to gauge consumer desires, use R&D to develop a product attuned to the revealed information, and then utilize promotion techniques to ensure consumers are aware of the product's existence and the benefits it can deliver.[30] Scales designed to measure a firm's overall market orientation have been developed and found to be relatively robust in a variety of contexts.[31]
However, identifying the right strategies to market your business is often likened to rocket science. How do you get your message to the right audience and do it effectively? How do you boost visibility and increase sales while sustaining a profit with a converting offer? Today, with so much vying for our attention from social media, to search engine optimization, blogging and pay-per-click advertising, it's easy to see why most are ready to pull their hair out.
This colorful unicorn-inspired layer cake is the pinnacle of cuteness—perfect for a birthday party or for anyone who’s just super into the current unicorn craze. While this cake is fantastically wow-worthy, and does take some time and loving dedication to construct, you don’t need to be a pastry chef to pull it off. In fact, creating this mythical masterpiece really is totally achievable for a home baker—just follow the instructions and don’t be afraid to have a little fun with it! You’ll be amazed what you can achieve with Vanilla Buttercream Frosting, some colorful candy, and a little bit of fondant.  Get the Recipe: Unicorn Cake Get the Recipe: Vanilla Buttercream Frosting How to Make Lemon Curd Pound Cake How to Make a La La Land Cake
A fancy-schmancy tower of tiers wouldn’t have matched the country-cool vibe at the July 2 Montana wedding of the Full House star and his photographer girlfriend. Instead, their 100 guests, including his former costars John Stamos, Bob Saget and Candace Cameron Bure, were treated to a more casual cake that was “naked” (no frosting) and homemade (courtesy of the bride’s best friend’s mother). The chocolate layers were filled with salted caramel and the vanilla layers with raspberry sauce. Guests loved it so much, says the bride, “there wasn’t much left!”
The first stage is called the "ideation stage," where the idea for the product or service is conceived. Before products go to the market, companies must decide what styles, sizes, flavors, and scents they should sell and the packaging designs they should use. Then, marketing departments usually test new product concepts with focus groups and surveys to ascertain interest levels among potential buyers and refine certain elements.
Companies are increasingly enhancing the value of their products by creating customer experiences. Some deepen the customer relationship by leveraging what they know about a given customer to personalize offerings. Others focus on the breadth of the relationship by adding touchpoints. Our research shows that high-performing brands do both—providing what we call “total experience.” In fact, we believe that the most important marketing metric will soon change from “share of wallet” or “share of voice” to “share of experience.”
Price is also tested through focus groups and surveys. Companies must know the optimal price to sell their products to achieve maximum return. One way to determine price is to set it at a level comparable to competitors, as long the company can recover all associated product expenses and still make a profit. If the company is introducing a product that has never existed, they must determine how much the consumer is willing to pay for it.
Marc Schroeder, the global marketing head for PepsiCo’s Quaker brand, understood the need for internal cohesiveness when he led a cross-regional “marketing council” to develop and communicate the brand’s first global growth strategy. The council defined a purposeful positioning, nailed down the brand’s global objectives, set a prioritized growth agenda, created clear lines of accountability and incentives, and adopted a performance dashboard that tracked industry measures such as market share and revenue growth. The council communicated the strategy through regional and local team meetings, including those with agencies and retail customers worldwide, and hosted a first-ever global brand stewardship event to educate colleagues. As a result of those efforts, all Quaker marketing plans are now explicitly linked to one overall strategy.
Cakes may be classified according to the occasion for which they are intended. For example, wedding cakes, birthday cakes, cakes for first communion, Christmas cakes, Halloween cakes, and Passover plava (a type of sponge cake sometimes made with matzo meal) are all identified primarily according to the celebration they are intended to accompany. The cutting of a wedding cake constitutes a social ceremony in some cultures. The Ancient Roman marriage ritual of confarreatio originated in the sharing of a cake.
The Olympic ice dancers were surrounded by greenery at their Michigan wedding at the Planterra Conservatory, so it’s no surprise that their wedding cake had the same elegant, natural touch. The newlyweds opted for a four-layer vanilla cake with raspberry curd and vanilla buttercream decorated with fresh flowers and a painted edible gold crimped edge from Sweet Heather Anne bakery in Ann Arbor.
This colorful unicorn-inspired layer cake is the pinnacle of cuteness—perfect for a birthday party or for anyone who’s just super into the current unicorn craze. While this cake is fantastically wow-worthy, and does take some time and loving dedication to construct, you don’t need to be a pastry chef to pull it off. In fact, creating this mythical masterpiece really is totally achievable for a home baker—just follow the instructions and don’t be afraid to have a little fun with it! You’ll be amazed what you can achieve with Vanilla Buttercream Frosting, some colorful candy, and a little bit of fondant.  Get the Recipe: Unicorn Cake Get the Recipe: Vanilla Buttercream Frosting How to Make Lemon Curd Pound Cake How to Make a La La Land Cake
“When one of the brides is a WNBA star you need a tall cake!!” Betsy Thorleifson, the baker behind Nine Cakes in Brooklyn, wrote of the 11-tier dessert she created for Donne and the Olympian’s big day. During the reception, which was put on by The Knot’s Dream Wedding franchise, the wedding cake standing at 6’5″ tall (the same height as Donne!) was wheeled onto the dance floor. 
The cake at the couple’s backyard wedding was extra special to them because it was made by a loved one. The actress’s best friend put together the two-tier creation with an all-white frosting in a wavy design and decorated with fresh flowers and greenery. And it wasn’t the only homemade dessert at their big day. The Shameless star’s mother made fresh fruit crisps and Alizada’s bridesmaid provided red velvet and chocolate cupcakes.
The trick? Find the right influencer in your niche so that you're targeting the right audience. It's not just about spreading your message. It's about spreading your message to the right consumer base. If you can do that properly, then you can likely reach a sizable audience for not much money invested when you think about the potential profit it can return.

When in New Paltz, don't miss a trip to The Bakery. Residents consider The Bakery, with its rustic outdoor cafe and beautiful gardens, to be the center of social life in New Paltz,  a place to meet people, bump into old friends, or sit quietly and read the papers. Known since 1981 for great bagels, croissants, rolls, rugulah, danish and butter cookies, The Bakery includes a coffee bar and full lunch menu. Experience New Paltz! Visit The Bakery.
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