A cake can fall, whereby parts of it sink or flatten, when baked at a temperature that is too low or too hot, when it has been underbaked and when placed in an oven that is too hot at the beginning of the baking process. The use of excessive amounts of sugar, flour, fat or leavening can also cause a cake to fall. A cake can also fall when subjected to cool air that enters an oven when the oven door is opened during the cooking process.
Companies are using this model to create task forces for a range of marketing programs, from integrating online and physical retail experiences to introducing new products. When Unilever launched Project Sunlight—a consumer-engagement program connected with its sustainable-living initiative—the team drew talent from seven expertise areas. The international cable company Liberty Global uses task forces to optimize the customer experience at key engagement points—such as when customers receive a bill. These teams are led by managers from a variety of marketing and nonmarketing functions, have different durations, and draw from each of the three talent pools in different measure.
Underperforming marketers, on the other hand, underinvest in training. Their employees receive just over half a day of training a year, on average, while overperformers give people nearly two full days of tailored, practical training by external experts. At first blush, the Marketing2020 study reveals what you might expect: Marketers must leverage customer insight, imbue their brands with a brand purpose, and deliver a rich customer experience. They must connect, inspire, focus, organize, and build, as detailed here. The finding that’s striking—and should serve as both a warning and a call to arms—is that most organizations haven’t been able to put all those pieces together. Our data show that only half of even high-performing organizations excel on some of these capabilities. But that shouldn’t be discouraging; rather, it illuminates where there’s work to do. Regardless of how marketing delivers its messages in the future, the fundamental human motivations that marketers must satisfy won’t change. The challenge now is to create organizations that can truly speak to those needs.
A strategic business unit (SBU) is a subsidiary within a firm, which participates within a given market/industry. The SBU would embrace the corporate strategy, and attune it to its own particular industry. For instance, an SBU may partake in the sports goods industry. It thus would ascertain how it would attain additional sales of sports goods, in order to satisfy the overall business strategy.
PANS: Pans and how you prepare them matter. Light colored pans (and glass) work the best for baking cakes. Dark metal absorbs heat faster and can result in the bottom and edges of your cake burning. The gold standard for preparing pans is the butter, flour, and parchment method. This is covering the pan in a thin coat of butter, dusting it with flour (or cocoa for chocolate cakes) and then lining the pan with parchment paper made to fit. You can also use my homemade GOOP (my favorite for intricate pans!) or non-stick baking spray.
Another way companies foster connections is by putting marketing and other functions under a single leader. Motorola’s Eduardo Conrado is the senior VP of both marketing and IT. A year after Antonio Lucio was appointed CMO of Visa, he was invited to also lead HR and tighten the alignment between the company’s strategy and how employees were recruited, developed, retained, and rewarded. Coauthor Keith Weed leads communications and sustainability, as well as marketing, at Unilever. And Herschend Family Entertainment, owner of the Harlem Globetrotters and various theme parks, has recently expanded CMO Eric Lent’s role to chief marketing and consumer technology officer.
Though Scruggs’s style for her December 12 wedding to the E! News co-host leaned toward traditional, she wanted a contemporary cake – not a problem for Fancy Cakes by Lauren, a Dallas bakery. After studying the bride’s Pinterest boards, baker/owner Lauren Kitchens dreamed up a glamorous six-tier confection that was “light and ethereal,” she said. The buttercream-covered layers (amaretto with toffee filling and vanilla with salted caramel mousse) were decorated with hand-made deep pink sugar flowers, lace appliqués made from fondant and paper thin ombré chocolate ruffles.